Privacy Policy

 

Last updated: April 12, 2023

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website, located at forestpathwellness.com, and the tools we provide you (the “Website” or the “Service”), and tells you about your privacy rights and how the law protects you.

We use your Personal Data to provide our Service to you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.

Definitions

  • Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  • Log Data: Log Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Cookies: Cookies are small pieces of data stored on a User’s device.

  • Website Owner: Website Owner means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

  • Service Provider: Service Provider means any natural or legal person who processes the data on behalf of the Website Owner. It refers to third-party companies or individuals employed by the Website Owner to facilitate the Service, to provide the Service on behalf of the Website Owner, to perform services related to the Service, or to assist the Website Owner in analyzing how the Service is used.

  • User: The User is the individual using our Service (a living individual who is the subject of Personal Data).

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, and improving our services.

Upon scheduling a consultation or appointment, any additional information you provide becomes confidential client information, which is stored in accordance with wellness industry standards using the Practice Better and Nutri-Q practice management platforms (see “Service Providers”).

Log Data

We may also collect information that your browser sends whenever you visit our Service (“Log Data”) for purposes such as site analytics and error tracking. Log Data is collected automatically when using the Service.

Log Data may include information such as your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

We use Google Analytics to collect, monitor and analyze this type of information in order to know which pages on the Website are being used and to increase our Service's functionality. Google Analytics has their own privacy policies addressing how they use such information (see “Service Providers”).

Cookies

Cookies are files with a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use Cookies to collect information in order to analyze and improve our Service for you.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, you may not be able to use some parts of our Service, so we recommend that you leave them turned on.

Transfer of Data

Your information, including Personal Data, is processed at our operating offices and in places where our Service Providers are located. This means that information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Data

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (i.e., a court or a government agency).

Security

The security of your Personal Data is important to us, and we strive to maintain reasonable, commercially acceptable security procedures and wellness industry-standard practices appropriate to the nature of the information we store. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we are thus unable to guarantee the absolute security of any Personal Data collected or stored online.

Service Providers

We may employ third-party companies to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Website-related services, or to assist us in analyzing how our Website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We do not sell, rent, or otherwise disclose your Personal Data to other third parties such as advertisers, strategic partners, or vendors. Again, we take your privacy very seriously.

Practice Management and Hosting

These third-party Service Providers have the purpose of hosting and running key components of the Service, therefore allowing the provision of the Service from within a unified platform. Such platforms provide a wide range of tools to the Website Owner – e.g., appointment scheduling, user registration, database management, messaging, videoconferencing, e-commerce, payment processing – that imply the collection and handling of Personal Data.

We use the following platforms to provide our Service to you:

  • Practice Better

    Practice Better is a practice management platform, client portal system, and videoconferencing platform provided by Green Patch, Inc.

    For more information on the privacy practices of Practice Better, please visit their Privacy policy: https://practicebetter.io/privacy/

  • Nutri-Q

    Nutri-Q is a practice management platform and nutritional analysis tool provided by Robo Wellness.

    For more information on the privacy practices of Nutri-Q, please visit their Privacy policy: https://nutri-q.com/privacyPolicy.html

  • Squarespace

    Squarespace is a web hosting platform provided by Squarespace, Inc.

    For more information on the privacy practices of Squarespace, please visit their Privacy policy: https://www.squarespace.com/privacy/

  • GSuite

    GSuite is an email, calendar, phone, voicemail, and document hosting platform provided by Google LLC.

    For more information on the privacy practices of Google, please visit their Privacy policy: https://policies.google.com/privacy

  • Zoom

    Zoom is a videoconferencing, phone, and voicemail platform provided by Zoom Video Communications, Inc.

    For more information on the privacy practices of Zoom, please visit their Privacy policy: https://zoom.us/privacy

  • Fullscript

    Fullscript is a nutritional supplement ordering platform and wellness planning tool provided by Natural Partners LLC.

    For more information on the privacy practices of Fullscript, please visit their Privacy policy: https://fullscript.com/privacy

Payment Processing

We may provide paid products and services within the Service. In that case, we use third-party services for payment processing (payment processors).

Payment information is provided to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

  • Stripe. Their Privacy Policy can be viewed at https://stripe.com/us/privacy

  • PayPal. Their Privacy Policy can be viewed at
    https://www.paypal.com/us/legalhub/privacy-full

Email Marketing

We may use your Personal Data to contact you with newsletters and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We use the following third-party Service Provider to manage and send newsletters and list-based emails:

  • ConvertKit

    ConvertKit is an email-sending service provided by ConvertKit LLC.

    For more information on the privacy practices of ConvertKit, please visit their Privacy policy: https://convertkit.com/privacy

Website Analytics

We may use the following third-party Service Provider to monitor and analyze the use of our Website:

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We reserve the right to update or make changes to this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. If a revision is material, we will make reasonable efforts to notify you by placing a notice on the home page of our Website. What constitutes a material change will be determined at our sole discretion.

Changes to this Privacy Policy are effective when they are posted on this page. You are recommended to review this Privacy Policy periodically for any changes, referring to the date of the last modification listed at the top. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your acceptance of the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: office@forestpathwellness.com

  • By visiting this page on our website: http://www.forestpathwellness.com/contact